Policies
Terms and Conditions

At Beyond 214, we keep things simple, fair, and transparent. If you don’t find what you’re looking for, reach out, we’re here to help.
Shipping & Returns
✨ Shipping
All items are handcrafted to order. Because of the custom nature of our work, processing times will vary.
Custom orders typically take 2–4 weeks to complete before shipping, depending on the design and current order volume.
Once your order is ready, it will be shipped using the method selected during the ordering process. Shipping times may vary based on the carrier.
Shipping rates are calculated based on weight and destination. All package weights are rounded up to the nearest pound in accordance with carrier guidelines.
🪵 Returns & Exchanges
Due to the handmade nature of our products, slight variations, wood grain differences, and
minor imperfections are part of what make each piece unique and one of a kind.
Custom Orders
All custom and personalized items are final sale and cannot be returned or exchanged.
However, if there is an issue with your order, we will absolutely work with you to make it right. Your piece matters to us just as much as it does to you.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at info@beyond214.com with photos of the item and packaging. We will take care of it as quickly as possible.
